Membership
Terms and Conditions
When you purchase a membership or pass with Mii Studio, you agree to the following Membership Terms & Conditions. We may update these from time to time, and any changes will always be posted on our website. By continuing with your membership, you agree to be bound by the updated terms. In these terms, “we”, “us” or “our” refers to Mii Studio Limited.
Memberships come with a minimum commitment of six months (26 weeks), unless otherwise stated, and are billed weekly (or monthly if you are on the Foundational Flourish membership). Your membership price is guaranteed for the continuous duration of your membership term, even if our rates change. After your minimum term ends, your membership will continue on a rolling basis until you let us know you’d like to cancel. If you decide to cancel and later rejoin, your new membership will be at the current rates and terms available at that time.
We kindly ask for 2 weeks’ written notice for any membership changes, pauses, or cancellations. If you decide to cancel within your minimum term, an early cancellation fee of 25% of the remaining term’s fees will apply. Please note that a membership hold cannot be used as part of your cancellation notice period.
Payments are processed weekly on your chosen billing day. If your billing day falls on a weekend or public holiday, the payment will be processed within 24 hours of the next business day. All fees include GST. If a payment fails, a $20 dishonour fee will be automatically charged to your stored card. Overdue balances may incur interest at 5% per month, and if an account remains unpaid for more than four weeks, it may be referred to a debt collection agency and/or reported to a credit agency.
A one-time registration fee of $30 applies to all new memberships. This fee does not apply when memberships auto-renew.
Class bookings must be made in advance and our standard cancellation policy applies. Please refer to our Terms and Conditions for more information. Unused classes will roll over for up to seven days after your weekly billing cycle but must be used within 14 days total, otherwise they will expire.
You may place your membership on hold for medical, travel, or personal reasons by giving at least 14 days’ notice. Hold allowances vary depending on your membership tier: Seed allows up to 2 weeks every six months, Root and Flourish allows up to 3 weeks every six months, and Bloom allows up to 4 weeks every six months. During a hold, you won’t be able to make new bookings, but any unused classes from your last billing cycle will remain available for 14 days. The expiry date of your membership will be pushed out by the number of weeks you are on hold.
If you’d like to join more classes than your membership includes, you can do so at a discounted rate of $30 per class, automatically charged to your stored card.
All payments are made using the card you provide through the Mii Studio / Mindbody system. If you need to update your card, please email us at hello@miistudio.co.nz at least 2 business days before your billing date. Each failed payment will incur a $20 fee per transaction.
By becoming a member of Mii Studio, you agree to respect our instructors, policies, and fellow members. We may occasionally update class timetables, instructors, or pricing, but will always give reasonable notice. In rare cases, we may suspend or terminate a membership if a member’s conduct impacts the safety or wellbeing of others.
By purchasing a membership or pass, you confirm that you have read, understood, and agreed to these Membership Terms & Conditions.
For all other general studio terms and conditions, please review our Terms & Conditions.